The “Total cashback” value shown on the Carbon Cashback dashboard is only available if the property reduces its energy consumption by more than a specific target set for its council tax band.
Reductions must exceed those expected from behavioural changes and smaller improvements like loft insulation. Several smaller upgrades or one substantial upgrade, such as a heat pump, will usually be needed to pass the benchmark.
Energy use is measured from when improvements are installed until savings are verified and carbon credits are applied for. The benchmark does not need to be beaten every day, but it must be exceeded for the monitored period when checked prior to verification. If the home does not meet the benchmark at that point, the cash amount shown on the dashboard will not be paid.
We're excited to launch the Carbon Cashback beta platform. The beta label is displayed to show the platform is in its testing phase - this means you are among the first to try it out before full release. It may not work perfectly for everyone and you may not be able to enrol depending on your individual circumstances for now.
Please try out the platform, let us know what you think, and share any suggestions you may have for improvement - we are listening!
Yes. It doesn't cost you anything to enrol or to connect your smart meter.
Snugg charges an administration fee following the sale of credits, which cover costs of verification, awarding credits, identifying buyers and the payment process.
If you're thinking of installing any energy efficient improvements to your home, then it's worth enrolling. Without any effort from you, your Smart Meter will track energy reduction and you'll be banking carbon credits. The more you install, the more you'll earn each year.
It's wise to enrol early as you'll need at least a year's worth of home energy data before an installation, so that a comparison can be made.
You can enrol after an improvement has been installed, as long as we can still access a full year of your smart meter data from before the installation. We compare your energy use before and after, so your Carbon Cashback can be verified properly.
After about four weeks from your installation date, we won't be able to access the data we need, so it's worth signing up as soon as you can.
One common concern about Carbon Cashback is that it supports greenwashing, letting companies claim they've done more for the environment than they have. At Snugg, we make sure all the companies we sell to are proactively addressing their own emissions before they buy and retire carbon credits.
Carbon credits were originally set up by the UN to support climate action with the help of private finance, by letting companies buy carbon credits. In fact, a recent industry report found that companies that buy carbon credits in the voluntary market are doing more to tackle their emissions than companies that don't.
We are the first company to leverage smart meter data to generate carbon credits for homeowners.
Our credits are generated through Verra's VCS program. Verra is the single largest carbon credit certifier in the world.
Energy efficiency credits have previously been very difficult to create owing to the data required to make the robust and credible. Snugg has changed this by leveraging smart meter data to make the process seamless for homeowners, and more robust than it has ever been before.
How much you earn depends on the amount of energy you save that year and the market rate for a Credit, which changes constantly.
As of February 2025, they're worth about £78 for each tonne of CO2 saved - one Carbon Credit. As an example, if you installed double glazing and insulation, you might reduce your energy use by 1.5t of Carbon.
Each year, that could be £117. Over 10 years, that might be worth £1,170. Keep in mind that the value changes each year based upon demand, however.
Keeping your data safe and secure is important to us. We'll never sell your data, and we'll only share it with our partners so they can verify your carbon credits.
We need to make sure the credits we generate are genuine emission reductions, so we're audited by an independent third party every time we ask for credits to be issued. We only share your data with our auditor if your home is chosen as part of the audit.
Read more in our Privacy Notice.
We're a small team based in Edinburgh, helping homeowners make smarter home energy improvements and save money.
We focus on the changes that can make the biggest difference to your bills, like solar panels, home batteries, heat pumps and electric vehicles, and on helping you pay for them.