Contact Solar – Snugg Exclusive Offer - Terms and Conditions
Last updated: 22/09/25
‘we’ or ‘us’ or ‘our’ refers to Contact Solar Limited(t/a) "Contact Solar" with company number 08847741, incorporated in England and Wales with the registered address 316 BlackpoolRoad, Fulwood, Preston, Lancashire, PR2 3AE.
This offer is facilitated by Arniston Ltd (t/a) "Snugg” withcompany number SC707743, incorporated in Scotland with the registered address47 Potterrow, Edinburgh, Scotland, EH8 9BT and EDF Energy Customers Limited (t/a)“EDF”, with company number 02228297, incorporated in England and Waleswith the registered address Nova North, 11 Bressenden Place, London, England, SW1E 5BY.
The Discount
1. The Discount is a £500 (five hundred pounds sterling) (including VAT) reduction inthe total cost of a new solar and battery system, that is purchased through andinstalled by Contact Solar (“Discount”). The solar and battery system must meet the following minimum specification: 4.32kW solar system and a 5.32kW battery system. The Discount is not valid against battery only or solar only installs, or any system which does not meet the above criteria.
2. The Discount is available to customers of Contact Solar who are Eligible (“Eligible Customers”) by satisfying the criteria set out in clause 6 and participateas follows:
2.1. Click the promotional link shown on Snugg’s website under “EDF Offer Terms & Conditions”;
2.2. Accept the use of ‘All Cookies’ when redirected to EDFs website; and
2.3. Sign-up to receive a solar and battery system by providing all information requested on the EDF dedicated webpage, on or before 31 December 2025 (“Claim Period”).
3. The Discount is automatically applied to the invoice to Eligible Customers by Contact Solar once the installation is complete.
4. By registering your interest in this Discount, you are agreeing to be bound by these terms and conditions (“you”, “the Customer”).
5. These terms and conditions are separate and supplemental to any other terms and conditions that you may have with Contact Solar and any finance agreement that you may have with the provider for the solar and battery install and will not affect the existing rights and obligations under those terms.
Elligibility
6. To be eligible for the Discount (“Eligible”), you must:
· At all times comply with these terms and conditions;
· Be aged 18 or over;
· Reside in Great Britain (the Discount is not available in Northern Ireland);
· Own the residential property you select to have the solar system installed andw hich Contact Solar is suitable to have a solar and battery system to be installed at;
· Make payment on the day of install, once the install is complete
· Follow all of the participation provisions at clause 2.
7. If at any point you are no longer Eligible prior to the end of the Claim Period, you must immediately notify Contact Solar and you will automatically no longer be entitled to the Discount.
8. Contact Solar are under no obligation to award the Discount to any Eligible Customer who in its sole discretion becomes ineligible at any point prior to the end of the Claim Period.
Selection
9. Subject to clause 17, Discounts will be awarded by Contact Solar at its discretion to Eligible Customers only.
10. Commercial customers are not eligible for the Discount.
General
11. The Discount is available until the end of the Claim Period.
12. The Discount cannot be used in conjunction with any other offer provided by ContactSolar, unless otherwise permitted by Contact Solar.
13. One Discount per customer overall. One Discount per residential property. If you register for an additional solar and battery system, you will not receive an additional Discount.
14. The Discount is exclusive to Customers who access the promotional link on Snugg’s website and is not available to Customers who choose to purchase a solar system via any other third party website, or directly through EDF or Contact Solar’s website.
15. Any Discount awarded to the Eligible Customer cannot be redeemed, traded or received in any other format and cannot be transferred to any other person.
16. All transactions must be validated by Contact Solar before Discount can be issued.
17. Contact Solar reserves the right to end, extend, revoke, amend or replace all or part of the Discount and any of the terms and conditions contained herein, including but not limited to where it must comply with the decision of any relevant judicial or regulatory body, with immediate effect and shall not be held liable for doing so. The latest version of these terms will be available on Snugg’s website.
18. By registering your interest in this Discount, you warrant that all information submitted by you is true, current and complete. If any information you provide is found to be fraudulent or incorrectly completed or if Contact Solar have reasonable grounds to believe that you have breached any of these terms and conditions, you will automatically no longer be Eligible and Contact Solar may withdraw or reclaim any Discount that has been awarded to you.
19. Contact Solar provide no guarantee that it will be able to install a solar system at any chosen property and the Customer hereby accepts that their chosen property may not be suitable for a solar system. Where Contact Solar determines that a Customers chosen property is not suitable for a solar system, the Customer shall not be Eligible to receive the Discount.
20. ContactSolar are not liable to you for any loss you incur howsoever caused, includingbut not limited to any losses which arise from any technological or proceduralomission, failure or error and any action, inaction or delay by Contact Solar,Snugg, EDF and any other third party or event beyond direct control to which ContactSolar may rely upon in order to provide the Discount to you.
21. By registering your interest in this Discount and thereby accepting these terms and conditions, you acknowledge that you have read and understood EDF’s privacy policy, Contact Solar Privacy - Contact Solar and Snugg’s privacy policy, all of which shall apply to the processing of your personal data in connection with the Discount.
22. Each of these terms shall be a separate provision applying and surviving even if for any reason one or other of the said provision is held inapplicable or unreasonable in any circumstances.
23. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with these terms and conditions or its subject matter or formation.
24. If you have any queries with regards to the Discount, please contact the customer services team via email info@contact-solar.co.uk